FREQUENTLY ASKED QUESTIONS
Everything you need to know about ordering, delivery, freshness, storage and Primal Savage products.
ORDERING & DELIVERY
When do I need to place my order? +
Place your pre-order by 5:00 PM every Thursday for fresh juice delivery on Sunday.
Orders placed after 5:00 PM Thursday will be processed for the following week.
When are fresh juice orders delivered? +
Fresh juice orders are delivered on Sundays.
Where do you deliver? +
We currently offer local delivery within a 50-mile radius of Pontiac, Michigan.
Enter your delivery address at checkout to confirm whether your location is inside our delivery area.
Do you ship? +
Not at this time. Primal Savage currently offers local delivery only.
We do not currently ship fresh juice or ginger shot orders.
Can I change my delivery address? +
Contact us as soon as possible if you need to update your delivery address.
The new address must still fall within our local delivery area.
JUICE & STORAGE
Are your juices made fresh? +
Yes. Our juices are cold-pressed fresh to order based on the orders received for each production week.
What size are the juice bottles? +
Our fresh cold-pressed juices are prepared in 12 oz bottles.
How long does fresh juice last? +
Fresh cold-pressed juice has an approximate 3–5 day refrigerated shelf life.
Keep your bottles refrigerated until you are ready to drink them.
Can I freeze my juice? +
Yes. Fresh juice may be frozen for up to 30 days.
Freeze bottles you will not drink within the refrigerated shelf-life window.
Transfer a frozen bottle to the refrigerator about 24 hours before drinking so it can thaw.
Does your juice contain pulp? +
No. Our cold-pressed juices do not contain pulp.
Because the juices are made with real ingredients, natural settling or separation may occur. Shake well before drinking.
Why does my juice separate? +
Natural separation can happen in fresh juice as the ingredients settle while the bottle sits.
This is normal. Simply shake well before drinking.
WHY COLD-PRESSED?
What does cold-pressed mean? +
Cold pressing extracts juice using pressure rather than the high-speed spinning used by many traditional juicers.
This method allows us to create fresh, vibrant juice while minimizing the heat generated during processing.
Why does Primal Savage use cold pressing? +
Cold pressing gives us the smooth, concentrated juice style we want for the Primal Savage lineup while allowing us to prepare each production run fresh to order.
PACKS & CLEANSES
Can I buy individual juices? +
Our cold-pressed juices are sold through Primal Savage fuel packs, specialty packs and cleanse options rather than as individual bottles.
Can I choose my own juice flavors? +
Yes. With our Build Your Fuel Pack, choose your pack size and select the quantities of the available juice flavors you want.
You can mix flavors or load your pack with your favorites.
Can I mix flavors in a ginger shot pack? +
Yes. Choose either a 5-pack or 10-pack and mix and match the available Savage Shot flavors.
Can I customize a Savage Cleanse? +
No. The Savage Cleanse uses a set daily lineup of 8 juices, with one of each included for every cleanse day.
Choose from a 1-day, 3-day, 5-day or 7-day cleanse.
What comes in the Vitamin C Fuel Pack? +
The Vitamin C Fuel Pack includes:
- 10 Vitamin C Fuel cold-pressed juices
- 10 Elderberry Ginger Shots
- 20 total bottles
INGREDIENTS & ALLERGIES
Where can I find ingredient information? +
Ingredient information is listed with the individual Primal Savage juice and shot profiles.
Do any products contain allergens? +
Ingredients vary by product. Always review the ingredient information for the specific juice or shot before ordering.
Some Primal Savage products may contain ingredients such as honey or other bee-derived ingredients.
If you have a food allergy or dietary concern, contact us before ordering.